A little help

Tetra support

Questions about a puzzle, your progress, or something that isn’t working? Start here.

Get in touch

Tetra is made by Ryan Parrish. For help or a private question, email tetra@stickystyle.net.

GitHub issues are public and require a GitHub account to post. Use email for anything private.

Common questions

How do I play?

Drag a piece onto empty board cells, or tap a piece and then tap the cell where its top-left corner should go. Complete a row or column to clear it. Use all three pieces to get a new hand.

Can I play offline?

Yes. All three modes, artwork, music, and local saves work offline. Game Center reporting and optional tips need an internet connection.

Where is my progress saved?

On this iPhone. Returning to the menu saves your round. Game Center shares leaderboard scores and achievements, but it does not restore boards or animal collections on another phone. Guest play and each Game Center player have separate saves. Check that you are using the same Game Center account if your progress looks different.

How does Challenge work?

A new puzzle unlocks at local midnight. Reach 5,000 points in one round to complete it. Six completed days in a Monday–Sunday week reveal the animal and award its trophy. Missed days stay available until Sunday ends. Future days stay locked; the seventh win is optional. Unfinished puzzles expire when the next week starts.

Why is Flow quiet?

Open Flow’s pause sheet and enable Sound. Check your iPhone’s volume, Silent Mode, and headphone connection. You can also choose to play quietly.

How do I adjust the controls?

Open the gear or pause sheet to change drag sensitivity, sound, and haptics. Tap-to-place controls are also available with VoiceOver.

Do I have to pay?

No. Every mode and animal is available for free. Support Tetra on the main menu offers optional one-time tips. Tips can be repeated, grant no unlocks, and are not subscriptions. Dismissing the automatic prompt prevents further automatic requests.

Can I restore a tip?

Tips are consumable support payments and grant no restorable game entitlement. Apple maintains your purchase history. For billing problems or refund requests, use Apple’s purchase support.

Should I reinstall to fix a problem?

Please contact support first. Deleting the app removes local progress. Game Center scores and achievements do not restore your boards or collection.

Reporting a problem

Please include:

Please don’t send passwords, payment details, or Game Center player identifiers. TestFlight testers can also send feedback through TestFlight.

Read the privacy policy for how local saves, Apple services, and support information are handled.

← Back to Tetra